Grand Resort Hotel & Convention Center Pigeon Forge, Pigeon Forge

My stay at this hotel was nothing short of a disaster. From the check-in confusion to the filthy conditions of the rooms, everything was disappointing. The location wasn't bad, but it couldn't make up for the terrible service and unclean facility. I will definitely be looking for another place to stay next time.

My stay at the hotel during the Fall Rod Run was disappointing. The room had a nice view, but it felt outdated and uncomfortable, while parking was a nightmare. They really need to step up their game with both the facilities and service provided. I wouldn’t recommend it unless some significant changes are made.

My experience at this hotel was incredibly disappointing. The room we were given was dirty and poorly maintained, which made our stay uncomfortable. The service from the management was unsatisfactory as they were not willing to address our concerns effectively. While the location was decent, the overall environment did not live up to our expectations. Ultimately, I can’t recommend this place at all.

This hotel was a huge disappointment. Upon arrival, we were met with an awful smell and outdated decor that felt dirty and unwelcoming. The beds were uncomfortable, and despite asking to check out early, we were informed they wouldn't refund our money. While the location wasn’t too bad, I’ll definitely be choosing a different place next time, as the overall experience left much to be desired.

My stay at this hotel was quite disappointing. The rooms felt outdated and were not cleaned properly, with issues like mould and pests that really made the experience uncomfortable. While the staff did try to accommodate us, I felt like they didn't take the cleanliness concerns seriously. The location is decent, but overall, I can't recommend this place unless significant improvements are made.